Installation & sign-in
MoxyCode icon not appearing in the Activity Bar
MoxyCode icon not appearing in the Activity Bar
- Open any
.cls,.trigger,.js, or.htmlfile - Save the file once to trigger activation
- If the icon still doesn’t appear, run Developer: Reload Window from the Command Palette
Magic link email not arriving
Magic link email not arriving
- Check your spam or junk folder
- Make sure you are checking the inbox for the email address you entered
- The email is sent from
auth@moxycode.com— add it to your safe senders list if needed - Return to VS Code and click Send Magic Link again to request a new one
Magic link opened the website instead of VS Code
Magic link opened the website instead of VS Code
vscode:// links on your machine.- Make sure VS Code is open before clicking the magic link
- Click the link again
- If your browser asks which app to open, select Visual Studio Code
Sign-in prompt not appearing after 2 trial requests
Sign-in prompt not appearing after 2 trial requests
- Run Developer: Reload Window from the Command Palette
- Make the request again — the prompt should appear
Signed in but MoxyCode still showing trial mode
Signed in but MoxyCode still showing trial mode
- Run Developer: Reload Window from the Command Palette
- If the issue persists, try signing out and signing back in from the MoxyCode panel
Deployment
Deploy succeeds but changes aren't showing in the org
Deploy succeeds but changes aren't showing in the org
- Look at the org name in the VS Code status bar at the bottom of the screen
- Click it to change to a different org if needed
Deploy failing with authentication error
Deploy failing with authentication error
- Click the org name in the VS Code status bar
- Select Authorize an Org and follow the login flow
- Try deploying again
LWC deploy failing on a file I didn't change
LWC deploy failing on a file I didn't change
Salesforce CLI not found error
Salesforce CLI not found error
- Run
sf --versionin your terminal to verify it is installed - If not installed, download it from developer.salesforce.com/tools/salesforcecli
- After installing, run Developer: Reload Window in VS Code and try again
Deploy Errors panel
Deploy Errors panel didn't open after a failed deploy
Deploy Errors panel didn't open after a failed deploy
Fix applied but the code looks wrong
Fix applied but the code looks wrong
- Click Undo Fix in the notification that appeared after applying, or use
Cmd+Z/Ctrl+Zto revert - Review the Confidence and Risk ratings before re-applying
- For Low Confidence fixes, consider applying the change manually using the explanation as a guide
- Use the chat input at the bottom of the panel to ask MoxyCode for more context or an alternative approach
Deploy still failing after applying all fixes
Deploy still failing after applying all fixes
Chat not responding in the Deploy Errors panel
Chat not responding in the Deploy Errors panel
- Check your internet connection
- Check you have remaining AI requests — each chat message uses 1 of your 5 daily requests on the Free plan
- Run Developer: Reload Window from the Command Palette and try again
Code Analysis
No highlighted lines or CodeLens links appearing
No highlighted lines or CodeLens links appearing
- Save the file once to trigger analysis
- If nothing appears, run Developer: Reload Window from the Command Palette
- Reopen the file and save again
Explain & Fix All Warnings not visible
Explain & Fix All Warnings not visible
Warnings not clearing after applying a fix
Warnings not clearing after applying a fix
Too many warnings appearing at once
Too many warnings appearing at once
AI requests & plan
Hit the 5 request limit on the Free plan
Hit the 5 request limit on the Free plan
Not sure how many requests I have left
Not sure how many requests I have left
Upgraded to Pro but extension still showing Free
Upgraded to Pro but extension still showing Free
- Run Developer: Reload Window from the Command Palette
- If it still shows Free, sign out and sign back in from the MoxyCode panel
- If the issue persists, use the Feedback button in the panel to contact support
Performance & connectivity
MoxyCode is slow to respond
MoxyCode is slow to respond
- Check your internet connection
- Check the Online AI Usage indicator — high usage may affect response times
- Consider switching to Offline Mode for faster local responses (Pro only)
MoxyCode showing Offline in the panel header
MoxyCode showing Offline in the panel header
- Check your internet connection
- If you are on a corporate network, check whether outbound HTTPS traffic is restricted
- If you have Offline Mode set up, you can switch to it via MoxyCode: Mode in Settings
MoxyCode not working on a corporate or restricted network
MoxyCode not working on a corporate or restricted network
VS Code running slowly after installing MoxyCode
VS Code running slowly after installing MoxyCode
- Run Developer: Reload Window to clear any stale processes
- If the issue persists, use the Feedback button in the panel to report it with details of the file size and type